Free shipping on 2 items.30-day returns
At myluminette, your satisfaction is our priority. If you're not completely happy with your purchase, we offer a 30-day return window. You have 30 days from the date you receive your item to initiate a return.
To be eligible for a return, your item must be in its original, unused state, unworn, with all tags attached, and in the original packaging. You will need to provide your receipt or proof of purchase.
To initiate a return, contact LeemansLariviere@gmail.com. We do not accept returns sent without prior authorization. Once approved, we will provide shipping instructions and the return address.
If the product arrives damaged, differs from your order, or is not working, myluminette covers return or exchange shipping. For returns or exchanges for personal reasons, the customer pays return shipping.
We will notify you once we have received and inspected your return. Approved refunds are issued to your original payment method within 10 business days. Your bank or card company may need additional processing time. If you have not received your refund after 7 business days from our confirmation, contact LeemansLariviere@gmail.com.
